950 lines
36 KiB
HTML
950 lines
36 KiB
HTML
<!DOCTYPE html>
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<html lang="en">
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<head><script src="/livereload.js?mindelay=10&v=2&port=1313&path=livereload" data-no-instant defer></script>
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<meta charset="utf-8">
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<meta name="viewport" content="width=device-width, initial-scale=1">
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<title>FreeScout · Federated Computer</title>
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<meta name="description" content="A free, open-source help desk and shared inbox that rivals Help Scout and Zendesk — without per-agent fees.">
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<meta name="theme-color" content="#ffffff">
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<link rel="preconnect" href="https://fonts.googleapis.com">
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<link rel="preconnect" href="https://fonts.gstatic.com" crossorigin>
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<link href="https://fonts.googleapis.com/css2?family=Geist:wght@400;500;600&family=Geist+Mono:wght@400;500&display=swap" rel="stylesheet">
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<link rel="stylesheet" href="../css/style.css">
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</head>
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<body id="top">
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<a class="skip" href="#content">Skip to content</a>
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<div class="page">
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<aside class="rail">
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<div class="rail-bar">
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<a href="../" class="brand" aria-label="Federated Computer, home">
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<img src="../images/logo.png" alt="Federated Computer" class="brand-logo" width="775" height="129">
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</a>
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<details class="menu">
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<summary><span class="menu-word">Menu</span><span class="menu-glyph" aria-hidden="true"><i></i><i></i></span></summary>
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<nav class="menu-panel" aria-label="Site">
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<a href="../" class="menu-top">Home</a>
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<a href="../solutions/" class="menu-top">Solutions</a>
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<div class="menu-sub">
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<a href="../solutions/open-source-apps/">Open-Source Apps</a><a href="../solutions/apps-and-ai-development/">Apps + AI Development</a><a href="../solutions/ai-for-your-apps/">AI for Your Own Apps</a><a href="../solutions/full-stack/">The Full Stack</a><a href="../solutions/#compare">Compare All Four</a>
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</div>
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<a href="../product/" class="menu-top">Product</a>
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<div class="menu-sub">
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<a href="../product/federated-core/">Federated Core</a><a href="../product/software-library/">Software Library</a><a href="../product/agent-sandbox/">Agent Sandbox</a><a href="../product/data-controls/">Data & Controls</a>
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</div>
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<a href="../ai-privacy-advantage/" class="menu-top">AI Privacy Advantage</a>
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<a href="../pricing/" class="menu-top">Pricing</a>
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<a href="../about/" class="menu-top">About</a>
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<div class="menu-actions">
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<a href="../start-now/" class="btn btn-primary">
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<span class="btn-tile" aria-hidden="true"><svg viewBox="0 0 16 16" width="14" height="14" fill="none"><path d="M3 8h9M8.5 4.5 12 8l-3.5 3.5" stroke="currentColor" stroke-width="1.5" stroke-linecap="square"/></svg></span>
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<span class="btn-label">Start Now</span>
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</a>
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<a href="../sign-in/" class="btn btn-secondary">Sign In<span class="arrow" aria-hidden="true">→</span></a>
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</div>
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</nav>
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</details>
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</div>
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<nav class="nav nav-doors" aria-label="Site">
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<a href="../">Home</a>
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<a href="../solutions/">Solutions</a>
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<a href="../product/">Product</a>
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<a href="../ai-privacy-advantage/">AI Privacy Advantage</a>
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<a href="../pricing/">Pricing</a>
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<a href="../about/">About</a>
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</nav>
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<div class="rail-actions">
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<a href="../start-now/" class="btn btn-primary btn-sm"><span class="btn-label">Start Now</span></a>
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<a href="../sign-in/" class="rail-signin">Sign In</a>
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</div>
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<nav class="app-wall" aria-label="Apps + AI">
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<a class="app-wall-head" href="../product/software-library/">
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<span class="app-wall-title">Apps + AI</span>
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<span class="app-wall-count">Catalog<span class="arrow" aria-hidden="true">→</span></span>
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</a>
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<div class="app-wall-view">
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<div class="app-wall-scroll">
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<ul class="app-wall-grid">
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<li>
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<a class="app-tile" href="../nextcloud/">
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<svg class="app-tile-icon" aria-hidden="true"><use href="../images/app-icons.svg#nextcloud"></use></svg>
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<span class="app-tile-name">Nextcloud</span>
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</a>
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</li>
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<li>
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<a class="app-tile" href="../product/software-library/">
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<svg class="app-tile-icon" aria-hidden="true"><use href="../images/app-icons.svg#claude"></use></svg>
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<span class="app-tile-name">Claude Code</span>
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</a>
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</li>
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<li>
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<a class="app-tile" href="../product/software-library/#mcp">
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<svg class="app-tile-icon" aria-hidden="true"><use href="../images/app-icons.svg#mcp"></use></svg>
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<span class="app-tile-name">MCP</span>
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</a>
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</li>
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<li>
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<a class="app-tile" href="../jitsi/">
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<svg class="app-tile-icon" aria-hidden="true"><use href="../images/app-icons.svg#jitsi"></use></svg>
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<span class="app-tile-name">Jitsi</span>
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</a>
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</li>
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<li>
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<a class="app-tile" href="../espocrm/">
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<span class="app-tile-icon app-tile-letter" aria-hidden="true">E</span>
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<span class="app-tile-name">EspoCRM</span>
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</a>
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</li>
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<li>
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<a class="app-tile" href="../element/">
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<svg class="app-tile-icon" aria-hidden="true"><use href="../images/app-icons.svg#element"></use></svg>
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<span class="app-tile-name">Element</span>
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</a>
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</li>
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<li>
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<a class="app-tile" href="../n8n/">
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<svg class="app-tile-icon" aria-hidden="true"><use href="../images/app-icons.svg#n8n"></use></svg>
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<span class="app-tile-name">n8n</span>
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</a>
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</li>
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<li>
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<a class="app-tile" href="../immich/">
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<svg class="app-tile-icon" aria-hidden="true"><use href="../images/app-icons.svg#immich"></use></svg>
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<span class="app-tile-name">Immich</span>
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</a>
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</li>
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<li>
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<a class="app-tile" href="../product/software-library/">
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<svg class="app-tile-icon" aria-hidden="true"><use href="../images/app-icons.svg#jupyter"></use></svg>
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<span class="app-tile-name">Jupyter</span>
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</a>
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</li>
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<li>
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<a class="app-tile" href="../wordpress/">
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<svg class="app-tile-icon" aria-hidden="true"><use href="../images/app-icons.svg#wordpress"></use></svg>
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<span class="app-tile-name">WordPress</span>
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</a>
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</li>
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<li>
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<a class="app-tile" href="../freescout/">
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<span class="app-tile-icon app-tile-letter" aria-hidden="true">F</span>
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<span class="app-tile-name">FreeScout</span>
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</a>
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</li>
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<li>
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<a class="app-tile" href="../collabora-writer/">
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<svg class="app-tile-icon" aria-hidden="true"><use href="../images/app-icons.svg#collabora"></use></svg>
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<span class="app-tile-name">Collabora</span>
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</a>
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</li>
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<li>
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<a class="app-tile" href="../product/software-library/">
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<svg class="app-tile-icon" aria-hidden="true"><use href="../images/app-icons.svg#opencode"></use></svg>
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<span class="app-tile-name">OpenCode</span>
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</a>
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</li>
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<li>
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<a class="app-tile" href="../vaultwarden/">
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<svg class="app-tile-icon" aria-hidden="true"><use href="../images/app-icons.svg#vaultwarden"></use></svg>
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<span class="app-tile-name">Vaultwarden</span>
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</a>
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</li>
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<li>
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<a class="app-tile" href="../calcom/">
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<svg class="app-tile-icon" aria-hidden="true"><use href="../images/app-icons.svg#calcom"></use></svg>
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<span class="app-tile-name">Cal.com</span>
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</a>
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</li>
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<li>
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<a class="app-tile" href="../gitea/">
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<svg class="app-tile-icon" aria-hidden="true"><use href="../images/app-icons.svg#gitea"></use></svg>
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<span class="app-tile-name">Gitea</span>
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</a>
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</li>
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<li>
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<a class="app-tile" href="../discourse/">
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<svg class="app-tile-icon" aria-hidden="true"><use href="../images/app-icons.svg#discourse"></use></svg>
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<span class="app-tile-name">Discourse</span>
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</a>
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</li>
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<li>
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<a class="app-tile" href="../product/software-library/">
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<svg class="app-tile-icon" aria-hidden="true"><use href="../images/app-icons.svg#grafana"></use></svg>
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<span class="app-tile-name">Grafana</span>
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</a>
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</li>
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<li>
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<a class="app-tile" href="../bookstack/">
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<svg class="app-tile-icon" aria-hidden="true"><use href="../images/app-icons.svg#bookstack"></use></svg>
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<span class="app-tile-name">BookStack</span>
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</a>
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</li>
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<li>
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<a class="app-tile" href="../docuseal/">
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<svg class="app-tile-icon" aria-hidden="true"><use href="../images/app-icons.svg#docuseal"></use></svg>
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<span class="app-tile-name">DocuSeal</span>
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</a>
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</li>
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<li>
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<a class="app-tile" href="../plane/">
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<svg class="app-tile-icon" aria-hidden="true"><use href="../images/app-icons.svg#plane"></use></svg>
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<span class="app-tile-name">Plane</span>
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</a>
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</li>
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<li>
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<a class="app-tile" href="../baserow/">
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<svg class="app-tile-icon" aria-hidden="true"><use href="../images/app-icons.svg#baserow"></use></svg>
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<span class="app-tile-name">Baserow</span>
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</a>
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</li>
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<li>
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<a class="app-tile" href="../listmonk/">
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<svg class="app-tile-icon" aria-hidden="true"><use href="../images/app-icons.svg#listmonk"></use></svg>
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<span class="app-tile-name">Listmonk</span>
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</a>
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</li>
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<li>
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<a class="app-tile" href="../product/software-library/">
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<svg class="app-tile-icon" aria-hidden="true"><use href="../images/app-icons.svg#postgresql"></use></svg>
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<span class="app-tile-name">PostgreSQL</span>
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</a>
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</li>
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<li>
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<a class="app-tile" href="../mautic/">
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<svg class="app-tile-icon" aria-hidden="true"><use href="../images/app-icons.svg#mautic"></use></svg>
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<span class="app-tile-name">Mautic</span>
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</a>
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</li>
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<li>
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<a class="app-tile" href="../plausible-analytics/">
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<svg class="app-tile-icon" aria-hidden="true"><use href="../images/app-icons.svg#plausible"></use></svg>
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<span class="app-tile-name">Plausible</span>
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</a>
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</li>
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<li>
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<a class="app-tile" href="../matomo/">
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<svg class="app-tile-icon" aria-hidden="true"><use href="../images/app-icons.svg#matomo"></use></svg>
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<span class="app-tile-name">Matomo</span>
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</a>
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</li>
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<li>
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<a class="app-tile" href="../kimai/">
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<span class="app-tile-icon app-tile-letter" aria-hidden="true">K</span>
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<span class="app-tile-name">Kimai</span>
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</a>
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</li>
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<li>
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<a class="app-tile" href="../castopod/">
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<span class="app-tile-icon app-tile-letter" aria-hidden="true">C</span>
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<span class="app-tile-name">Castopod</span>
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</a>
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</li>
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<li>
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<a class="app-tile" href="../woocommerce-ecommerce/">
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<svg class="app-tile-icon" aria-hidden="true"><use href="../images/app-icons.svg#woocommerce"></use></svg>
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<span class="app-tile-name">WooCommerce</span>
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</a>
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</li>
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<li>
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<a class="app-tile" href="../roundcube/">
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<svg class="app-tile-icon" aria-hidden="true"><use href="../images/app-icons.svg#roundcube"></use></svg>
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<span class="app-tile-name">Roundcube</span>
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</a>
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</li>
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<li>
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<a class="app-tile" href="../headscale/">
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<span class="app-tile-icon app-tile-letter" aria-hidden="true">H</span>
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<span class="app-tile-name">Headscale</span>
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</a>
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</li>
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<li>
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<a class="app-tile" href="../solutions/ai-for-your-apps/">
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<svg class="app-tile-icon" aria-hidden="true"><use href="../images/app-icons.svg#add"></use></svg>
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<span class="app-tile-name">Add Yours</span>
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</a>
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||
</li>
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||
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</ul>
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<ul class="app-wall-grid" aria-hidden="true">
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<li>
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<a class="app-tile" href="../nextcloud/" tabindex="-1">
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||
<svg class="app-tile-icon" aria-hidden="true"><use href="../images/app-icons.svg#nextcloud"></use></svg>
|
||
|
||
<span class="app-tile-name">Nextcloud</span>
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||
</a>
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||
</li>
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||
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||
<li>
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||
<a class="app-tile" href="../product/software-library/" tabindex="-1">
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||
<svg class="app-tile-icon" aria-hidden="true"><use href="../images/app-icons.svg#claude"></use></svg>
|
||
|
||
<span class="app-tile-name">Claude Code</span>
|
||
</a>
|
||
</li>
|
||
|
||
<li>
|
||
<a class="app-tile" href="../product/software-library/#mcp" tabindex="-1">
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||
<svg class="app-tile-icon" aria-hidden="true"><use href="../images/app-icons.svg#mcp"></use></svg>
|
||
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||
<span class="app-tile-name">MCP</span>
|
||
</a>
|
||
</li>
|
||
|
||
<li>
|
||
<a class="app-tile" href="../jitsi/" tabindex="-1">
|
||
<svg class="app-tile-icon" aria-hidden="true"><use href="../images/app-icons.svg#jitsi"></use></svg>
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||
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<span class="app-tile-name">Jitsi</span>
|
||
</a>
|
||
</li>
|
||
|
||
<li>
|
||
<a class="app-tile" href="../espocrm/" tabindex="-1">
|
||
<span class="app-tile-icon app-tile-letter" aria-hidden="true">E</span>
|
||
<span class="app-tile-name">EspoCRM</span>
|
||
</a>
|
||
</li>
|
||
|
||
<li>
|
||
<a class="app-tile" href="../element/" tabindex="-1">
|
||
<svg class="app-tile-icon" aria-hidden="true"><use href="../images/app-icons.svg#element"></use></svg>
|
||
|
||
<span class="app-tile-name">Element</span>
|
||
</a>
|
||
</li>
|
||
|
||
<li>
|
||
<a class="app-tile" href="../n8n/" tabindex="-1">
|
||
<svg class="app-tile-icon" aria-hidden="true"><use href="../images/app-icons.svg#n8n"></use></svg>
|
||
|
||
<span class="app-tile-name">n8n</span>
|
||
</a>
|
||
</li>
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||
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||
<li>
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||
<a class="app-tile" href="../immich/" tabindex="-1">
|
||
<svg class="app-tile-icon" aria-hidden="true"><use href="../images/app-icons.svg#immich"></use></svg>
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||
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<span class="app-tile-name">Immich</span>
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||
</a>
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||
</li>
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||
<li>
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||
<a class="app-tile" href="../product/software-library/" tabindex="-1">
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||
<svg class="app-tile-icon" aria-hidden="true"><use href="../images/app-icons.svg#jupyter"></use></svg>
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||
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<span class="app-tile-name">Jupyter</span>
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||
</a>
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||
</li>
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||
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||
<li>
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||
<a class="app-tile" href="../wordpress/" tabindex="-1">
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||
<svg class="app-tile-icon" aria-hidden="true"><use href="../images/app-icons.svg#wordpress"></use></svg>
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<span class="app-tile-name">WordPress</span>
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||
</a>
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||
</li>
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||
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||
<li>
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||
<a class="app-tile" href="../freescout/" tabindex="-1">
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||
<span class="app-tile-icon app-tile-letter" aria-hidden="true">F</span>
|
||
<span class="app-tile-name">FreeScout</span>
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||
</a>
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||
</li>
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||
|
||
<li>
|
||
<a class="app-tile" href="../collabora-writer/" tabindex="-1">
|
||
<svg class="app-tile-icon" aria-hidden="true"><use href="../images/app-icons.svg#collabora"></use></svg>
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<span class="app-tile-name">Collabora</span>
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||
</a>
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||
</li>
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||
|
||
<li>
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||
<a class="app-tile" href="../product/software-library/" tabindex="-1">
|
||
<svg class="app-tile-icon" aria-hidden="true"><use href="../images/app-icons.svg#opencode"></use></svg>
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||
|
||
<span class="app-tile-name">OpenCode</span>
|
||
</a>
|
||
</li>
|
||
|
||
<li>
|
||
<a class="app-tile" href="../vaultwarden/" tabindex="-1">
|
||
<svg class="app-tile-icon" aria-hidden="true"><use href="../images/app-icons.svg#vaultwarden"></use></svg>
|
||
|
||
<span class="app-tile-name">Vaultwarden</span>
|
||
</a>
|
||
</li>
|
||
|
||
<li>
|
||
<a class="app-tile" href="../calcom/" tabindex="-1">
|
||
<svg class="app-tile-icon" aria-hidden="true"><use href="../images/app-icons.svg#calcom"></use></svg>
|
||
|
||
<span class="app-tile-name">Cal.com</span>
|
||
</a>
|
||
</li>
|
||
|
||
<li>
|
||
<a class="app-tile" href="../gitea/" tabindex="-1">
|
||
<svg class="app-tile-icon" aria-hidden="true"><use href="../images/app-icons.svg#gitea"></use></svg>
|
||
|
||
<span class="app-tile-name">Gitea</span>
|
||
</a>
|
||
</li>
|
||
|
||
<li>
|
||
<a class="app-tile" href="../discourse/" tabindex="-1">
|
||
<svg class="app-tile-icon" aria-hidden="true"><use href="../images/app-icons.svg#discourse"></use></svg>
|
||
|
||
<span class="app-tile-name">Discourse</span>
|
||
</a>
|
||
</li>
|
||
|
||
<li>
|
||
<a class="app-tile" href="../product/software-library/" tabindex="-1">
|
||
<svg class="app-tile-icon" aria-hidden="true"><use href="../images/app-icons.svg#grafana"></use></svg>
|
||
|
||
<span class="app-tile-name">Grafana</span>
|
||
</a>
|
||
</li>
|
||
|
||
<li>
|
||
<a class="app-tile" href="../bookstack/" tabindex="-1">
|
||
<svg class="app-tile-icon" aria-hidden="true"><use href="../images/app-icons.svg#bookstack"></use></svg>
|
||
|
||
<span class="app-tile-name">BookStack</span>
|
||
</a>
|
||
</li>
|
||
|
||
<li>
|
||
<a class="app-tile" href="../docuseal/" tabindex="-1">
|
||
<svg class="app-tile-icon" aria-hidden="true"><use href="../images/app-icons.svg#docuseal"></use></svg>
|
||
|
||
<span class="app-tile-name">DocuSeal</span>
|
||
</a>
|
||
</li>
|
||
|
||
<li>
|
||
<a class="app-tile" href="../plane/" tabindex="-1">
|
||
<svg class="app-tile-icon" aria-hidden="true"><use href="../images/app-icons.svg#plane"></use></svg>
|
||
|
||
<span class="app-tile-name">Plane</span>
|
||
</a>
|
||
</li>
|
||
|
||
<li>
|
||
<a class="app-tile" href="../baserow/" tabindex="-1">
|
||
<svg class="app-tile-icon" aria-hidden="true"><use href="../images/app-icons.svg#baserow"></use></svg>
|
||
|
||
<span class="app-tile-name">Baserow</span>
|
||
</a>
|
||
</li>
|
||
|
||
<li>
|
||
<a class="app-tile" href="../listmonk/" tabindex="-1">
|
||
<svg class="app-tile-icon" aria-hidden="true"><use href="../images/app-icons.svg#listmonk"></use></svg>
|
||
|
||
<span class="app-tile-name">Listmonk</span>
|
||
</a>
|
||
</li>
|
||
|
||
<li>
|
||
<a class="app-tile" href="../product/software-library/" tabindex="-1">
|
||
<svg class="app-tile-icon" aria-hidden="true"><use href="../images/app-icons.svg#postgresql"></use></svg>
|
||
|
||
<span class="app-tile-name">PostgreSQL</span>
|
||
</a>
|
||
</li>
|
||
|
||
<li>
|
||
<a class="app-tile" href="../mautic/" tabindex="-1">
|
||
<svg class="app-tile-icon" aria-hidden="true"><use href="../images/app-icons.svg#mautic"></use></svg>
|
||
|
||
<span class="app-tile-name">Mautic</span>
|
||
</a>
|
||
</li>
|
||
|
||
<li>
|
||
<a class="app-tile" href="../plausible-analytics/" tabindex="-1">
|
||
<svg class="app-tile-icon" aria-hidden="true"><use href="../images/app-icons.svg#plausible"></use></svg>
|
||
|
||
<span class="app-tile-name">Plausible</span>
|
||
</a>
|
||
</li>
|
||
|
||
<li>
|
||
<a class="app-tile" href="../matomo/" tabindex="-1">
|
||
<svg class="app-tile-icon" aria-hidden="true"><use href="../images/app-icons.svg#matomo"></use></svg>
|
||
|
||
<span class="app-tile-name">Matomo</span>
|
||
</a>
|
||
</li>
|
||
|
||
<li>
|
||
<a class="app-tile" href="../kimai/" tabindex="-1">
|
||
<span class="app-tile-icon app-tile-letter" aria-hidden="true">K</span>
|
||
<span class="app-tile-name">Kimai</span>
|
||
</a>
|
||
</li>
|
||
|
||
<li>
|
||
<a class="app-tile" href="../castopod/" tabindex="-1">
|
||
<span class="app-tile-icon app-tile-letter" aria-hidden="true">C</span>
|
||
<span class="app-tile-name">Castopod</span>
|
||
</a>
|
||
</li>
|
||
|
||
<li>
|
||
<a class="app-tile" href="../woocommerce-ecommerce/" tabindex="-1">
|
||
<svg class="app-tile-icon" aria-hidden="true"><use href="../images/app-icons.svg#woocommerce"></use></svg>
|
||
|
||
<span class="app-tile-name">WooCommerce</span>
|
||
</a>
|
||
</li>
|
||
|
||
<li>
|
||
<a class="app-tile" href="../roundcube/" tabindex="-1">
|
||
<svg class="app-tile-icon" aria-hidden="true"><use href="../images/app-icons.svg#roundcube"></use></svg>
|
||
|
||
<span class="app-tile-name">Roundcube</span>
|
||
</a>
|
||
</li>
|
||
|
||
<li>
|
||
<a class="app-tile" href="../headscale/" tabindex="-1">
|
||
<span class="app-tile-icon app-tile-letter" aria-hidden="true">H</span>
|
||
<span class="app-tile-name">Headscale</span>
|
||
</a>
|
||
</li>
|
||
|
||
<li>
|
||
<a class="app-tile" href="../solutions/ai-for-your-apps/" tabindex="-1">
|
||
<svg class="app-tile-icon" aria-hidden="true"><use href="../images/app-icons.svg#add"></use></svg>
|
||
|
||
<span class="app-tile-name">Add Yours</span>
|
||
</a>
|
||
</li>
|
||
|
||
</ul>
|
||
|
||
</div>
|
||
</div>
|
||
</nav>
|
||
|
||
</aside>
|
||
|
||
<main class="col" id="content" tabindex="-1">
|
||
|
||
<header class="hero hero-compact">
|
||
<p class="note" data-reveal><span class="note-live" aria-hidden="true"></span><span class="note-text">Software Library · Help Desk & Shared Mailbox</span></p>
|
||
<h1 class="statement" data-reveal style="--d:80ms">FreeScout: The Ultimate Self-Hosted Help Desk for Superior Customer Service</h1>
|
||
<p class="dek" data-reveal style="--d:140ms">A free, open-source help desk and shared inbox that rivals Help Scout and Zendesk — without per-agent fees.</p>
|
||
<div class="actions" data-reveal style="--d:200ms">
|
||
|
||
|
||
|
||
|
||
|
||
|
||
<a href="../start-now/" class="btn btn-primary">
|
||
<span class="btn-tile" aria-hidden="true"><svg viewBox="0 0 16 16" width="14" height="14" fill="none"><path d="M3 8h9M8.5 4.5 12 8l-3.5 3.5" stroke="currentColor" stroke-width="1.5" stroke-linecap="square"/></svg></span>
|
||
<span class="btn-label">Start 7-Day Free Trial</span>
|
||
</a>
|
||
|
||
|
||
|
||
|
||
|
||
|
||
<a href="https://calcom.federated.computer/david/60-min-meeting" class="btn btn-secondary">Book a Demo<span class="arrow" aria-hidden="true">↗</span></a>
|
||
|
||
|
||
|
||
</div>
|
||
</header>
|
||
|
||
<section class="section" data-reveal>
|
||
<dl class="app-facts">
|
||
<div><dt>Replaces</dt><dd>Zendesk, Freshdesk, Help Scout</dd></div>
|
||
<div><dt>Hosted plans</dt><dd>Included in Best · $50/mo on its own</dd></div>
|
||
<div><dt>Self-hosted</dt><dd>Any tier (Free includes up to 3 apps)</dd></div>
|
||
<div><dt>Project</dt><dd><a href="https://freescout.net/" target="_blank" rel="noopener">freescout.net<span class="arrow" aria-hidden="true">↗</span></a></dd></div>
|
||
</dl>
|
||
<p class="app-facts-more"><a class="more" href="../pricing/">See pricing<span class="arrow" aria-hidden="true">→</span></a> <a class="more" href="../product/software-library/">Browse the Software Library<span class="arrow" aria-hidden="true">→</span></a></p>
|
||
</section>
|
||
|
||
<section class="section" data-reveal>
|
||
<div class="prose doc"><p>At Federated Computer, we empower businesses with powerful, privacy-focused tools that boost productivity and revenue. One of our standout offerings is FreeScout—a free, open-source help desk and shared inbox platform that rivals paid solutions like Help Scout and Zendesk without the costly per-agent fees.</p>
|
||
<p>Whether you need customer service, live chat, IT help desk, or application support, FreeScout delivers a feature-rich, self-hosted solution that keeps you in control of your data.</p>
|
||
<h2 id="why-freescout-the-best-help-desk-for-businesses">Why FreeScout? The Best Help Desk for Businesses</h2>
|
||
<p>FreeScout is a complete customer support solution that helps businesses streamline help desk operations, live chat, email ticketing, and multi-channel support—all while cutting costs.</p>
|
||
<h2 id="key-features-for-exceptional-customer-service">Key Features for Exceptional Customer Service</h2>
|
||
<ul>
|
||
<li><strong>Unlimited Agents & Mailboxes</strong> — No hidden fees or user restrictions.</li>
|
||
<li><strong>Multi-Channel Support</strong> — Email, live chat (via modules), Facebook, WhatsApp, SMS, and more.</li>
|
||
<li><strong>Advanced Ticketing</strong> — Collision detection, tags, saved replies, internal notes, and satisfaction ratings.</li>
|
||
<li><strong>Self-Hosted & Secure</strong> — Full data ownership, GDPR compliance, and no vendor lock-in.</li>
|
||
<li><strong>Extensible with Modules</strong> — Add SAML SSO, WooCommerce, Rocket.Chat, Meilisearch, and more.</li>
|
||
<li><strong>Mobile & Web Notifications</strong> — Stay updated with browser/mobile push alerts.</li>
|
||
</ul>
|
||
<h2 id="how-freescout-fits-into-federated-computers-productivity-suite">How FreeScout Fits into Federated Computer’s Productivity Suite</h2>
|
||
<p>At Federated Computer, we bundle FreeScout with other powerful apps to help businesses:</p>
|
||
<ul>
|
||
<li><strong>Reduce Costs</strong> — Eliminate expensive SaaS subscriptions.</li>
|
||
<li><strong>Enhance Security</strong> — Self-hosting means no third-party data risks.</li>
|
||
<li><strong>Scale Effortlessly</strong> — Unlimited agents, mailboxes, and tickets.</li>
|
||
<li><strong>Automate Workflows</strong> — Integrate with Slack, Zapier, Make.com, and more.</li>
|
||
</ul>
|
||
<h2 id="freescout-vs-paid-help-desks">FreeScout vs. Paid Help Desks</h2>
|
||
<table>
|
||
<thead>
|
||
<tr>
|
||
<th>Feature</th>
|
||
<th>FreeScout</th>
|
||
<th>Help Scout</th>
|
||
<th>Zendesk</th>
|
||
<th>Freshdesk</th>
|
||
</tr>
|
||
</thead>
|
||
<tbody>
|
||
<tr>
|
||
<td>Cost</td>
|
||
<td>Free</td>
|
||
<td>$$$</td>
|
||
<td>$$$</td>
|
||
<td>$$$</td>
|
||
</tr>
|
||
<tr>
|
||
<td>Self-Hosted</td>
|
||
<td>✔ Yes</td>
|
||
<td>❌ No</td>
|
||
<td>❌ No</td>
|
||
<td>❌ No</td>
|
||
</tr>
|
||
<tr>
|
||
<td>Unlimited Agents</td>
|
||
<td>✔ Yes</td>
|
||
<td>❌ No</td>
|
||
<td>❌ No</td>
|
||
<td>❌ No</td>
|
||
</tr>
|
||
<tr>
|
||
<td>Multi-Channel</td>
|
||
<td>✔ Yes</td>
|
||
<td>✔ Yes</td>
|
||
<td>✔ Yes</td>
|
||
<td>✔ Yes</td>
|
||
</tr>
|
||
<tr>
|
||
<td>Open-Source</td>
|
||
<td>✔ Yes</td>
|
||
<td>❌ No</td>
|
||
<td>❌ No</td>
|
||
<td>❌ No</td>
|
||
</tr>
|
||
<tr>
|
||
<td>API & Webhooks</td>
|
||
<td>✔ Yes</td>
|
||
<td>✔ Yes</td>
|
||
<td>✔ Yes</td>
|
||
<td>✔ Yes</td>
|
||
</tr>
|
||
<tr>
|
||
<td>Data Control</td>
|
||
<td>✔ Full</td>
|
||
<td>❌ Limited</td>
|
||
<td>❌ Limited</td>
|
||
<td>❌ Limited</td>
|
||
</tr>
|
||
</tbody>
|
||
</table>
|
||
</div>
|
||
</section>
|
||
|
||
|
||
<aside class="cta" data-reveal>
|
||
<h2 class="cta-title">Run FreeScout on Federated</h2>
|
||
<p class="cta-text">Private, single-tenant, and integrated with the rest of your apps. Talk to us, or start your free trial.</p>
|
||
<div class="actions">
|
||
|
||
|
||
|
||
|
||
|
||
<a href="https://calcom.federated.computer/david/60-min-meeting" class="btn btn-primary">
|
||
<span class="btn-tile" aria-hidden="true"><svg viewBox="0 0 16 16" width="14" height="14" fill="none"><path d="M3 8h9M8.5 4.5 12 8l-3.5 3.5" stroke="currentColor" stroke-width="1.5" stroke-linecap="square"/></svg></span>
|
||
<span class="btn-label">Book a Demo</span>
|
||
</a>
|
||
|
||
|
||
|
||
|
||
|
||
|
||
<a href="../start-now/" class="btn btn-secondary">Start 7-Day Free Trial<span class="arrow" aria-hidden="true">→</span></a>
|
||
|
||
|
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</div>
|
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</aside>
|
||
|
||
|
||
<footer class="foot" data-reveal>
|
||
<div class="foot-brand">
|
||
<a href="../" class="foot-mark" aria-label="Federated Computer, home">
|
||
<img src="../images/logo.png" alt="Federated Computer" class="brand-logo" width="775" height="129">
|
||
</a>
|
||
<p class="foot-line">The open-source operating system for your business — and the private AI that runs on it.</p>
|
||
<span class="foot-place">Colorado Springs, Colorado</span>
|
||
<ul class="foot-social">
|
||
<li><a href="https://www.linkedin.com/company/federated-computer" target="_blank" rel="noopener">LinkedIn<span class="arrow" aria-hidden="true">↗</span></a></li><li><a href="https://x.com/federatedcomp" target="_blank" rel="noopener">X<span class="arrow" aria-hidden="true">↗</span></a></li>
|
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|
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|
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<div class="foot-grid">
|
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|
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<nav class="foot-group" aria-label="Solutions">
|
||
<span class="foot-head">Solutions</span>
|
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<ul class="foot-links">
|
||
|
||
<li><a href="../solutions/open-source-apps/">Open-Source Apps</a></li>
|
||
|
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<li><a href="../solutions/apps-and-ai-development/">Apps + AI Development</a></li>
|
||
|
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<li><a href="../solutions/ai-for-your-apps/">AI for Your Own Apps</a></li>
|
||
|
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<li><a href="../solutions/full-stack/">The Full Stack</a></li>
|
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|
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<li><a href="../solutions/#compare">Compare All Four</a></li>
|
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|
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</ul>
|
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</nav>
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<nav class="foot-group" aria-label="Product">
|
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<span class="foot-head">Product</span>
|
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<ul class="foot-links">
|
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|
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<li><a href="../product/federated-core/">Federated Core</a></li>
|
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|
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<li><a href="../product/software-library/">Software Library</a></li>
|
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|
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<li><a href="../product/agent-sandbox/">Agent Sandbox</a></li>
|
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|
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<li><a href="../product/data-controls/">Data & Controls</a></li>
|
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|
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<li><a href="../ai-privacy-advantage/">AI Privacy Advantage</a></li>
|
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|
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</ul>
|
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</nav>
|
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|
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<nav class="foot-group" aria-label="Company">
|
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<span class="foot-head">Company</span>
|
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<ul class="foot-links">
|
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|
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<li><a href="../about/">About</a></li>
|
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|
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|
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|
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<li><a href="../about/#jobs">Jobs</a></li>
|
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|
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<li><a href="https://freescout.federated.computer/help/3593186542">Support</a></li>
|
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|
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</ul>
|
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</nav>
|
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|
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<nav class="foot-group" aria-label="Get Started">
|
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<span class="foot-head">Get Started</span>
|
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<ul class="foot-links">
|
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|
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<li><a href="../start-now/">Start Now</a></li>
|
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|
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<li><a href="../sign-in/">Sign In</a></li>
|
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|
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|
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|
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|
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</nav>
|
||
|
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</div>
|
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|
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<div class="foot-legal">
|
||
<span class="foot-copy">© 2026 Federated Computer, Inc. FedQ'd in Colorado Springs — built on Federated Computer by a team around the world.</span>
|
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<a class="foot-policy" href="../privacy-policy/">Privacy Policy</a><a class="foot-policy" href="../terms-and-conditions/">Terms & Conditions</a>
|
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<a class="foot-top" href="#top">Back to top<span class="foot-up" aria-hidden="true">↑</span></a>
|
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|
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|
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|
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|
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<script>
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if (!('IntersectionObserver' in window)) return;
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|
||
var i = [].indexOf.call(panel.parentNode.children, panel);
|
||
var radio = panel.closest('.plan-switch').querySelectorAll('.plan-radio')[i];
|
||
if (radio) { radio.checked = true; (panel.closest('.section') || panel).scrollIntoView(); }
|
||
}
|
||
addEventListener('hashchange', openPanel);
|
||
openPanel();
|
||
})();
|
||
</script>
|
||
</body>
|
||
</html>
|