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enterprise.federated.computer/content/docs/enterprise/billing/changing-your-plan.md

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179 Changing Your Plan How to change your tier and when the change takes effect. article 2025-05-27T00:00:00-00:00 2025-05-27T00:00:00-00:00 false true

You can change your plan tier at any time, but plan changes always take effect at the start of your next billing cycle — not immediately. Only Owners and Admins can change the plan.

How to Change Your Plan

  1. Navigate to Billing in the dashboard.
  2. Click Change Plan.
  3. Select your desired tier.
  4. Confirm. A pending tier change is recorded. Your current tier remains active until your next billing date.

What to Expect

After you schedule a plan change:

  • Your current tier stays active — you keep your current pricing and features until the end of your billing period.
  • On your next billing date, the new tier takes effect. Your new membership fee and per-Core pricing apply from that date forward.
  • If the new tier doesn't support certain add-ons you currently have, those add-ons may be adjusted at the time the tier change applies.

Canceling a Pending Plan Change

If you change your mind, you can cancel a pending plan change from the Billing page before your renewal date. Once the billing cycle rolls over and the new tier is applied, the change cannot be undone.

Note: You cannot schedule a plan change while your subscription is already set to cancel at the end of the period. Remove the cancellation first if you want to change your plan.