38 lines
1.9 KiB
Markdown
38 lines
1.9 KiB
Markdown
---
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weight: 197
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title: "Managing Coupons"
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description: "How to create coupons, set usage limits, and control what they apply to."
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icon: "article"
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date: "2025-05-27T00:00:00-00:00"
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lastmod: "2025-05-27T00:00:00-00:00"
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draft: false
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toc: true
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---
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> **Internal use only.**
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Coupons can be created and managed from **Admin → Coupons**. Coupons are currently applied at checkout only.
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## Creating a Coupon
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Click **Create Coupon** and fill in the following fields:
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- **Code** — The code customers will enter at checkout. Codes are stored in uppercase and must be unique. Letters, numbers, and hyphens are recommended.
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- **Type** — One of three discount types:
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- `percent` — Percentage discount. Set *Value* to the percentage (e.g., `20` for 20% off).
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- `fixed` — Fixed dollar discount. Set *Value* to the amount in cents (e.g., `5000` for $50 off).
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- `free` — Covers the full charge. Value is ignored.
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- **Value** — The discount amount (percentage or cents, per type above). Set to 0 for free-type coupons.
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- **Max Uses** — Optional. Maximum number of times this coupon can be used. Leave blank for unlimited uses.
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- **Covers Domains** — If checked, the discount also applies to domain registration costs at checkout. If unchecked, the discount applies to the plan fee only.
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## Toggling a Coupon
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Any coupon can be activated or deactivated. Deactivated coupons are rejected at checkout even if they haven't reached their usage limit. Use this to quickly disable a coupon without deleting it.
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## Viewing Coupon Usage
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The Coupons list shows each coupon's current use count alongside its limit. You can also see coupon history on individual account pages — this shows which coupon was applied, when, and whether it was later removed.
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> **Note:** Coupons cannot currently be applied to post-signup billing. If a customer needs a recurring discount, use balance adjustments (credits) as an alternative.
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