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enterprise.federated.computer/content/docs/enterprise/admin/managing-coupons.md

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197 Managing Coupons How to create coupons, set usage limits, and control what they apply to. article 2025-05-27T00:00:00-00:00 2025-05-27T00:00:00-00:00 false true

Internal use only.

Coupons can be created and managed from Admin → Coupons. Coupons are currently applied at checkout only.

Creating a Coupon

Click Create Coupon and fill in the following fields:

  • Code — The code customers will enter at checkout. Codes are stored in uppercase and must be unique. Letters, numbers, and hyphens are recommended.
  • Type — One of three discount types:
    • percent — Percentage discount. Set Value to the percentage (e.g., 20 for 20% off).
    • fixed — Fixed dollar discount. Set Value to the amount in cents (e.g., 5000 for $50 off).
    • free — Covers the full charge. Value is ignored.
  • Value — The discount amount (percentage or cents, per type above). Set to 0 for free-type coupons.
  • Max Uses — Optional. Maximum number of times this coupon can be used. Leave blank for unlimited uses.
  • Covers Domains — If checked, the discount also applies to domain registration costs at checkout. If unchecked, the discount applies to the plan fee only.

Toggling a Coupon

Any coupon can be activated or deactivated. Deactivated coupons are rejected at checkout even if they haven't reached their usage limit. Use this to quickly disable a coupon without deleting it.

Viewing Coupon Usage

The Coupons list shows each coupon's current use count alongside its limit. You can also see coupon history on individual account pages — this shows which coupon was applied, when, and whether it was later removed.

Note: Coupons cannot currently be applied to post-signup billing. If a customer needs a recurring discount, use balance adjustments (credits) as an alternative.