---
enable: true
title: Frequently asked questions
description: Unlike all the "solutions" from the "big guys", at Federated we offer a real solution for a great price. But you may have questions!
faqItem:
  - question: How much does Federated cost?
    answer: $39 a month, for as many team members as you want. Everything is included. Backups. Human support. Upgrades. Simple. If you need more storage, we offer that for $0.01 per gigabyte per month. Storage is shared among all your team. We do offer discounts for annual, supporter, and lifetime plans. And we are eager to work with you to find a way to ensure Federated Core fits your budget. Please, get in touch.
    dataTarget: One
    show: show

  - question: What happens if I need help?
    answer: This is the best part. We are humans helping humans. There are no AI chat robots frustrating you when something goes wrong. We offer human support and human solutions. Pick up the phone and call us at 888-Call-Fed or send us an email to support@federated.computer. Even if you're not currently a paying customer, we want to speak with you.
    dataTarget: Two
    show: 
    
  - question: Is this thing really private? 
    answer: Yes. You own your keys. We don't. We back up your Federated Core (it's encrypted), and we can fix and update the software, but we don't have access to your data, and don't really care about it. In fact, we don't want to "know our customer" unless you're friendly and would like to chew the fat. This said, we do plan to offer a way for your to install Federated products on your own hardware in the future.
    dataTarget: Three
    show: