407 lines
16 KiB
HTML
407 lines
16 KiB
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<html>
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<head>
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<meta charset="utf-8" />
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<title>Federated Core FreeScout Service</title>
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<script>var FreeScoutW={s:{"color":"#0068bd","position":"br","id":401123151}};(function(d,e,s){if(d.getElementById("freescout-w"))return;a=d.createElement(e);m=d.getElementsByTagName(e)[0];a.async=1;a.id="freescout-w";a.src=s;m.parentNode.insertBefore(a, m)})(document,"script","https://support.federated.computer/modules/chat/js/widget.js?v=3115");</script>
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<a href="https://www.federated.computer/listmonk" class="nav-link ">Listmonk</a>
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<a href="https://www.federated.computer/wordpress" class="nav-link ">Wordpress</a>
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<a href="https://www.federated.computer/castopod" class="nav-link ">Castopod</a>
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<a href="https://www.federated.computer/gitea" class="nav-link ">Gitea</a>
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<a href="https://www.federated.computer/bookstack" class="nav-link ">Bookstack</a>
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<a href="https://www.federated.computer/freescout" class="nav-link ">FreeScout</a>
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</li>
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<li class="">
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<a href="https://www.federated.computer/comparison" class="nav-link ">vs Competition</a>
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<a href="https://www.federated.computer/pricing" class="nav-link ">Pricing</a>
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<a href="https://www.federated.computer/support" class="nav-link ">Support</a>
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</li>
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<li class="nav-item">
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<a href="https://www.federated.computer#" class="nav-link ">Community</a>
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<a href="https://www.federated.computer/merchandise" class="nav-link ">Merchandise</a>
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<a href="https://www.federated.computer/blog" class="nav-link ">Blog</a>
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<a href="https://www.federated.computer/projectswelove" class="nav-link ">Projects We Love</a>
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</ul>
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</ul>
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<div class="account-list list-inline">
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<li class="list-inline-item">
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<a href="https://pay.federated.computer/b/4gw7uGcO46gdgtq002" class="btn btn-sm btn-violate">
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Buy now
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</a>
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</li>
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</div>
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</div>
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</div>
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</nav>
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<div id="content">
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<section class="page-header">
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<div class="container">
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<div class="row justify-content-center">
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<div class="col-lg-8">
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<h1>Federated Core FreeScout Service</h1>
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<p>
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Customer Support
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</p>
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</div>
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</div>
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</div>
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</section>
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<section class="blog-single">
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<div class="container">
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<div class="row">
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<div class="col-lg-10 mx-auto">
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<article class="blog-single-post">
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<h2 id="unlock-exceptional-customer-support-with-freescout">Unlock Exceptional Customer Support with FreeScout</h2>
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<p>Are you ready to take your customer support to the next level? Have you felt overwhelmed by the complexity and cost of SaaS solutions from Big Tech like Zendesk and Help Scout? Discover <strong>FreeScout</strong>, the powerful open-source helpdesk software bundled with Federated Core.</p>
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<p><img src="/images/general/freescout.png" alt="IMAGE FreeScout Introduction"></p>
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<h3 id="why-choose-freescout">Why Choose FreeScout?</h3>
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<p>With all the customer support options out there, why choose FreeScout?</p>
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<p><strong>Provide Exceptional Customer Support</strong></p>
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<ul>
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<li>Deliver top-notch customer service with ease.</li>
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<li>Respond to inquiries efficiently, ensuring your customers feel heard and valued.</li>
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</ul>
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<p><strong>Streamlined Internal Support Ticket Management</strong></p>
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<ul>
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<li>Streamline ticket creation, assignment, and tracking.</li>
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<li>Keep your support team organized and productive.</li>
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</ul>
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<p><strong>Self-Service Knowledge Base</strong></p>
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<ul>
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<li>Empower customers to find answers independently.</li>
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<li>Reduce support ticket volume and save time for both customers and your team.</li>
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</ul>
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<p><strong>Email Integration</strong></p>
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<ul>
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<li>Effortlessly manage support emails from a unified dashboard shared with team members.</li>
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<li>Ensure prompt responses to customer inquiries.</li>
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</ul>
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<p><img src="/images/general/freescout2.png" alt="IMAGE FreeScout Introduction"></p>
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<p><strong>Customizable and Scalable</strong></p>
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<ul>
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<li>Tailor FreeScout to your unique business needs with lots of easy to install add-on solutions.</li>
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<li>Grow your support operations alongside your business.</li>
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</ul>
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<p><strong>Privacy and Security</strong></p>
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<ul>
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<li>Rest easy knowing your customer data is secure and that only you have the keys to it.</li>
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<li>FreeScout prioritizes data privacy, aligning with Federated Core’s commitment to enabling your digital sovereignty.</li>
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</ul>
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<p><strong>Cost-Efficient Customer Support</strong></p>
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<ul>
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<li>Say goodbye to expensive helpdesk solutions from Big Tech SaaS vendors, proprietary lock-in and centralized control.</li>
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<li>FreeScout, included with Federated Core, offers powerful support without breaking the bank.</li>
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</ul>
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<p>Mobile apps support the same functionality and modules as the web version of your FreeScout installation on Federated Core. Support agents and administrators alike can use the mobile app.</p>
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<h3 id="ready-to-transform-your-customer-support">Ready to Transform Your Customer Support?</h3>
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<p>Join thousands of businesses that rely on FreeScout to deliver exceptional customer support. Whether you’re a startup or an established enterprise, FreeScout adapts to your needs.</p>
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<h3 id="get-started-with-freescout-today">Get Started with FreeScout Today!</h3>
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<p>Ready to experience the benefits of FreeScout? Sign up now to supercharge your customer support and elevate your business. <a href="https://www.federated.computer/purchase">Sign Up Now</a></p>
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<p>FreeScout is just one of the many powerful packages included in <strong>Federated Core</strong>, priced at an introductory rate of $39 per month. With Federated Core, you also gain access to</p>
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<ul>
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<li>Private Email Hosting 📧</li>
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<li>Nextcloud for File Collaboration</li>
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<li>Jitsi for Video Conferencing</li>
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<li>Element and Matrix for Team Communication 💬</li>
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<li>Listmonk for Email Marketing 💌</li>
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<li>Baserow for No-Code Database Management 📊</li>
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<li>Vaultwarden for Password Management 🔐</li>
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<li>VPN with Wireguard for Security</li>
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<li>Gitea for Source Code Management</li>
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<li>WordPress for Website and Content Management 📝</li>
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<li>Castopod for Podcasting 🎙️</li>
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<li>Automated Backups</li>
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<li>Human Support for Your Peace of Mind 🙋♂️</li>
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</ul>
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<h3 id="have-questions-were-here-to-help">Have Questions? We’re Here to Help!</h3>
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<p><a href="https://www.federated.computer/support/">Contact Federated Support</a></p>
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<p>Our dedicated support team is ready to assist you. We even answer phone calls! Reach out with any questions or for more information about FreeScout and Federated Core’s suite of productivity solutions.</p>
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<h3 id="your-journey-to-outstanding-customer-support-starts-here">Your Journey to Outstanding Customer Support Starts Here</h3>
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<p>Unlock the potential of FreeScout and Federated Core today. Join the digital sovereignty movement and provide exceptional customer support without compromising on privacy or budget.</p>
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<p><a href="https://www.federated.computer/pricing">Sign Up Now</a></p>
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<p>For a more information on FreeScout and a complete list of functionality, check out <a href="https://FreeScout.net/">the project website</a></p>
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</article>
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</div>
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<noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-WD9K8NK9"
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height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript>
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</div>
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</div>
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</section>
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</div>
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<footer class="footer">
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<div class="container">
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<div class="row">
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<div class="col-lg-12">
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<div class="footer-subscribe-title">
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<h2>Open-Source-as-a-Service</h2>
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</div>
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</div>
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<div class="col-lg-8 mx-auto">
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</div>
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</div>
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<div class="row">
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<div class="col-lg-4 col-md-4">
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<div class="footer-description">
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<img src="https://www.federated.computer/images/logo.png" alt="logo">
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<div class="footer-widget-list">
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<ul>
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<li>
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<li><a href="https://www.federated.computer/developers">Developers</a></li>
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<li><a href="https://www.federated.computer/careers">Careers</a></li>
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<li><a href="https://www.federated.computer/partners">Resellers & Partners</a></li>
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</li>
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</ul>
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</div>
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</div>
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</div>
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<div class="col-lg-4 col-md-4">
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<div class="footer-widget">
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<h4>Sitemap</h4>
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<div class="footer-widget-list">
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<ul>
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<li><p><i class="ti-pin"></i>Colorado Springs, Colorado</p></li>
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