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172 Buying a Custom Domain How to search for and purchase a custom domain from the dashboard. article 2025-05-27T00:00:00-00:00 2025-05-27T00:00:00-00:00 false true

You can add custom domains to your account either during checkout or at any time from the Domains section of the dashboard. Only Owners and Admins can purchase domains.

Checking Domain Availability

Before purchasing, you can search for a domain name to check whether it's available and see the registration and renewal pricing. Enter the full domain name including the TLD (e.g., mycompany.com).

Purchasing a Domain

  1. Go to Domains in the dashboard and click Add Domain.
  2. Search for your desired domain name to confirm availability and pricing.
  3. Confirm the purchase. The displayed price is for a one-year registration.
  4. Payment is processed immediately. Your account balance is applied first; any remaining amount is charged to your card on file.
  5. The domain is registered with our registrar partner. Registration can take a few minutes to complete. You'll receive an invoice by email.

Note: Domain registration failures are rare but can occur if the domain becomes unavailable between your availability check and the registration attempt. If a registration fails, your payment is refunded automatically and you'll receive a notification email.