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183 Updating Your Payment Method How to update the card on file for your account. article 2025-05-27T00:00:00-00:00 2025-05-27T00:00:00-00:00 false true

Only Owners and Admins can update the payment method on file. Your payment method is used for all charges that exceed your account balance, as well as balance top-ups.

How to Update Your Card

  1. Go to Billing in the dashboard.
  2. Click Update Payment Method.
  3. Enter your new card details in the secure card form.
  4. Save. The new card becomes your default payment method immediately.

Important: Keep your payment method up to date to avoid missed payments and potential account suspension. If a billing charge fails due to an expired card, the platform will retry, but each failed attempt delays service renewal.