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enterprise.federated.computer/content/docs/enterprise/billing/add-ons.md

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180 Add-ons Available add-ons, their functionality, and per-tier pricing. article 2025-05-27T00:00:00-00:00 2025-05-27T00:00:00-00:00 false true

Add-ons extend the functionality of your Cores or your account subscription. They're optional and can be added or removed at any time.

Core Add-ons

Core add-ons are attached per Core and billed monthly based on how many Cores have the add-on active. Pricing varies by tier.

Add-on Description Enterprise / Core Consultant / Core Pay-As-You-Go / Core
Monitoring Core health monitoring and alerting $8.00 $10.00 $15.00
Backup Automated Core backup $10.00 $15.00 $15.00
Customer Service End-user customer service support for Core users $15.00 $20.00 $22.00
Technical Support Technical support access Included Included Included

Subscription Add-ons

Subscription add-ons are billed at a flat rate per month across your entire account, regardless of Core count.

Add-on Description Price / Month Availability
Go-to-Market Support Flat-fee marketing and go-to-market support from the Federated team $2,500.00 Enterprise only

Managing Add-ons

Core add-ons can be added or removed from individual Cores on the Cores page. Subscription add-ons are managed from the Billing page. Only Owners and Admins can change add-ons.

When you add an add-on mid-cycle, the charge for the remaining days in the billing period is prorated and billed immediately. When you remove an add-on, it's canceled at the end of the current billing cycle.