---
weight: 177
title: "Account Balance"
description: "What the account balance is, how to add funds, and how it's used."
icon: "article"
date: "2025-05-27T00:00:00-00:00"
lastmod: "2025-05-27T00:00:00-00:00"
draft: false
toc: true
---

Your account balance is a prepaid credit pool that can be used to pay for any charges on your account — including Core provisioning fees, domain registrations, domain renewals, and add-ons. Think of it like a store credit tied to your account.

## How It Works

Whenever a charge is incurred, your available balance is applied first. Only the portion of the charge that exceeds your balance is billed to your card. For example, if you have a $20 balance and incur a $30 charge, $20 comes from your balance and $10 is charged to your card.

## Included Credit at Checkout

When you complete checkout, your plan includes an account credit that is loaded onto your balance:

- **Enterprise:** $100.00 credit included
- **Consultant:** $40.00 credit included
- **Pay-As-You-Go:** No included credit

This credit is part of your first-month charge — it's prepaid funds loaded to your balance to offset ongoing charges throughout the month.

## Adding Funds

Only **Owners** and **Admins** can add funds. To top up your balance:

1. Go to **Billing** in the dashboard.
2. Click **Add Funds**.
3. Enter the amount you want to add. The minimum top-up amount is **$10.00**.
4. Confirm. The amount is charged to your card on file and added to your balance immediately.

## Viewing Your Balance

Your current balance is shown on the Billing page. You can also review all balance transactions — including credits, debits, and top-ups — in the transaction history on the same page.

> **Note:** Account balances are non-transferable and are not refunded automatically upon cancellation. Contact support if you have questions about your balance.