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content/docs/coreplatform/getting-started/_index.md

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+---
+weight: 161
+title: "Getting Started"
+description: "Sign up, complete checkout, and get your account up and running."
+icon: "article"
+date: "2025-05-27T00:00:00-00:00"
+lastmod: "2025-05-27T00:00:00-00:00"
+draft: false
+toc: true
+---

content/docs/coreplatform/getting-started/account-cancellation.md

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+---
+weight: 165
+title: "Account Cancellation"
+description: "What happens when you cancel your Federated Enterprise subscription."
+icon: "article"
+date: "2025-05-27T00:00:00-00:00"
+lastmod: "2025-05-27T00:00:00-00:00"
+draft: false
+toc: true
+---
+
+You can cancel your Federated Enterprise subscription at any time from the Billing page. Cancellation is immediate in the sense that it's recorded right away, but your access continues until the end of your current billing period.
+
+## What Happens When You Cancel
+
+- Your subscription is marked as canceling. You will not be billed again.
+- You retain full access to your account, Cores, and domains until the end of your current billing period.
+- You'll receive a confirmation email with the date your access ends.
+- On the cancellation date, your account is marked inactive and access to the platform is revoked. Your VMs and cloud infrastructure remain yours — however, CoreServer requires an active account to function, so the software running on your Cores will stop working.
+
+> **Important:** Cancellation is **not reversible through self-service**. If you cancel and later want to use Federated Enterprise again, please [contact us](https://freescout.federated.computer/help/3593186542).
+
+## Undoing a Cancellation
+
+If you change your mind before your access period ends, you can reverse the cancellation from the Billing page by clicking **Keep My Subscription**. Once your access period has expired, the option is no longer available.
+
+## Account Balance on Cancellation
+
+Any remaining account balance is not automatically refunded when you cancel. Contact support if you have questions about your balance at the time of cancellation.
+
+## Need Help?
+
+Visit the [Federated Computer support portal](https://freescout.federated.computer/help/3593186542) for assistance.

content/docs/coreplatform/getting-started/completing-checkout.md

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+---
+weight: 164
+title: "Completing Checkout"
+description: "Choose a plan, set up domains, and activate your account."
+icon: "article"
+date: "2025-05-27T00:00:00-00:00"
+lastmod: "2025-05-27T00:00:00-00:00"
+draft: false
+toc: true
+---
+
+After verifying your email, you'll land on the checkout page. This is where you choose your plan, set up domains, enter payment details, and activate your account. The process takes just a few minutes.
+
+## 1. Choose a Plan Tier
+
+Select the plan tier that fits your organization. See the [Tier Comparison](../reference/tier-comparison.md) for a full breakdown of pricing and features. Your tier determines your monthly membership fee, per-Core pricing, and which add-ons are available.
+
+## 2. Set Up Your Domains
+
+You'll need a minimum of three domains. You have two options:
+
+- **Use Federated Domains** — Get set up instantly with `federatedcomputer.cloud`, `federatedcomputer.net`, and `fedcom.net` at no additional cost. These are managed by Federated Computer and require no registration fees.
+- **Register Custom Domains** — Choose your own domain names. You can check availability and see pricing directly in the checkout flow. Custom domains are registered through Federated's domain partner and billed as part of your setup charge.
+
+See [Federated Domains vs Custom Domains](../domains/federated-vs-custom-domains.md) for more detail.
+
+## 3. Apply a Coupon (Optional)
+
+If you have a coupon code, enter it at checkout to receive a discount on your initial charge. Coupons may reduce the plan fee, the domain cost, or both depending on the coupon configuration.
+
+## 4. Enter Payment Details
+
+Provide a credit or debit card. Your card will be charged immediately for the setup amount, which includes:
+
+- Your first month's membership fee for the plan you selected
+- An account credit equal to your plan's included credit (applied to future Core and billing charges)
+- Domain registration fees for any custom domains (Federated domains are free)
+
+## 5. Account Activation
+
+Once payment is processed successfully, your account is activated. You'll receive an invoice by email confirming the charges. Your account is now live and you can begin provisioning Cores.
+
+> **Note:** An SSH key pair is automatically generated for your account during checkout. This key is used by the Provisioner API to deploy Cores. You can view your public key in Account Settings.

content/docs/coreplatform/getting-started/overview.md

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+---
+weight: 162
+title: "Overview"
+description: "What Federated Enterprise is and how the platform is organized."
+icon: "article"
+date: "2025-05-27T00:00:00-00:00"
+lastmod: "2025-05-27T00:00:00-00:00"
+draft: false
+toc: true
+---
+
+Federated Enterprise is a software platform that runs on virtual machines you provision at your cloud provider of choice. You bring the compute infrastructure; Federated supplies **CoreServer** — a custom operating system — and **Cores** — bundles of open source business software that run on top of it.
+
+A **Core** is a bundle of open source apps (such as Nextcloud, Gitea, and Vaultwarden) built to work together out of the box, running on **CoreServer** on your own VM. Cores are tied to your account and backed by a set of **domains** that route traffic to your environment. Each Core can also be equipped with optional add-on services like monitoring and backups.
+
+## What You Get
+
+- CoreServer and your chosen Core software bundle installed on your own VMs, managed through the Federated platform
+- At least three domains — either free Federated-managed domains, or custom domains you purchase and register through the platform
+- An SSH key pair automatically generated at checkout, used by the Provisioner to configure your Cores
+- A billing structure based on your chosen plan tier, with transparent per-Core pricing
+- A team workspace where you can invite colleagues at different permission levels
+
+## How the Platform Is Organized
+
+Your account is the top-level container for everything: your Cores, domains, users, and billing. One person signs up as the **Owner** and completes checkout; from there, additional team members can be invited. All Cores and domains belong to the account, not individual users.

content/docs/coreplatform/getting-started/signing-up.md

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+---
+weight: 163
+title: "Signing Up"
+description: "Create your Federated Enterprise account and verify your email."
+icon: "article"
+date: "2025-05-27T00:00:00-00:00"
+lastmod: "2025-05-27T00:00:00-00:00"
+draft: false
+toc: true
+---
+
+Creating a Federated Enterprise account is a two-step process: first you create your account and verify your email, then you complete checkout to choose a plan and set up payment.
+
+## Step 1 — Create Your Account
+
+Navigate to **enterprise.federated.computer** and click **Get Started**. You'll be asked to fill in:
+
+- **Company Name** — the name that will appear on your account and invoices
+- **Your Name** (first and last)
+- **Email Address** — this becomes your login and the account's primary contact email
+- **Phone Number** (optional)
+- **Password** — minimum 8 characters
+- **Billing Address** — street, city, state/region, country, and postal code
+
+> **Important:** The email address you provide must be unique across all Federated Enterprise accounts. If you see an error that an account already exists with that email, try signing in or use a different email address.
+
+After submitting the form, you'll receive an activation email at the address you provided. The activation link expires in **24 hours**. Click the link to verify your email and advance your account to the checkout step.
+
+## Step 2 — Complete Checkout
+
+Once your email is verified, you'll be taken to the checkout flow. See [Completing Checkout](completing-checkout.md) for details on what happens next.
+
+## Resending Your Activation Email
+
+If your activation email doesn't arrive within a few minutes, check your spam folder. If you need a new link sent, return to the login page and use the **Resend activation email** option.