first candidate for launch
This commit is contained in:
33
content/docs/enterprise/billing/changing-your-plan.md
Normal file
33
content/docs/enterprise/billing/changing-your-plan.md
Normal file
@@ -0,0 +1,33 @@
|
||||
---
|
||||
weight: 179
|
||||
title: "Changing Your Plan"
|
||||
description: "How to change your tier and when the change takes effect."
|
||||
icon: "article"
|
||||
date: "2025-05-27T00:00:00-00:00"
|
||||
lastmod: "2025-05-27T00:00:00-00:00"
|
||||
draft: false
|
||||
toc: true
|
||||
---
|
||||
|
||||
You can change your plan tier at any time, but plan changes always take effect at the **start of your next billing cycle** — not immediately. Only **Owners** and **Admins** can change the plan.
|
||||
|
||||
## How to Change Your Plan
|
||||
|
||||
1. Navigate to **Billing** in the dashboard.
|
||||
2. Click **Change Plan**.
|
||||
3. Select your desired tier.
|
||||
4. Confirm. A *pending tier change* is recorded. Your current tier remains active until your next billing date.
|
||||
|
||||
## What to Expect
|
||||
|
||||
After you schedule a plan change:
|
||||
|
||||
- Your current tier stays active — you keep your current pricing and features until the end of your billing period.
|
||||
- On your next billing date, the new tier takes effect. Your new membership fee and per-Core pricing apply from that date forward.
|
||||
- If the new tier doesn't support certain add-ons you currently have, those add-ons may be adjusted at the time the tier change applies.
|
||||
|
||||
## Canceling a Pending Plan Change
|
||||
|
||||
If you change your mind, you can cancel a pending plan change from the Billing page before your renewal date. Once the billing cycle rolls over and the new tier is applied, the change cannot be undone.
|
||||
|
||||
> **Note:** You cannot schedule a plan change while your subscription is already set to cancel at the end of the period. Remove the cancellation first if you want to change your plan.
|
||||
Reference in New Issue
Block a user