Updated enterprise documentation

This commit is contained in:
2026-05-28 11:40:39 -06:00
parent ae5b6caa73
commit 6886206922
12 changed files with 157 additions and 48 deletions

View File

@@ -16,13 +16,13 @@ You can cancel your Federated Enterprise subscription at any time from the Billi
- Your subscription is marked as canceling. You will not be billed again.
- You retain full access to your account, Cores, and domains until the end of your current billing period.
- You'll receive a confirmation email with the date your access ends.
- On the cancellation date, your account is marked inactive, your Cores are decommissioned, and access to the platform is revoked.
- On the cancellation date, your account is marked inactive and access to the platform is revoked. Your VMs and cloud infrastructure remain yours — however, CoreServer requires an active account to function, so the software running on your Cores will stop working.
> **Important:** Cancellation is **not reversible through self-service**. If you cancel and later want to use Federated Enterprise again, you will need to create a new account at enterprise.federated.computer. Your previous account's data, Cores, and configuration will not be restored.
> **Important:** Cancellation is **not reversible through self-service**. If you cancel and later want to use Federated Enterprise again, please [contact us](https://freescout.federated.computer/help/3593186542).
## Undoing a Cancellation
If you change your mind before your access period ends, you can reverse the cancellation from the Billing page by clicking **Keep my subscription**. Once your access period has expired, the option is no longer available.
If you change your mind before your access period ends, you can reverse the cancellation from the Billing page by clicking **Keep My Subscription**. Once your access period has expired, the option is no longer available.
## Account Balance on Cancellation