# Services on Federated Computer Enterprise

http://localhost:1313/docs/federated-core-platform/services/ Recent content in Services on Federated Computer Enterprise Hugo en-us Tue, 26 Aug 2025 14:47:00 -0600

# Federated Management

http://localhost:1313/docs/federated-core-platform/services/federated-management/ Mon, 25 Aug 2025 12:35:12 -0600 http://localhost:1313/docs/federated-core-platform/services/federated-management/ <p>Federated Computer can work to get your to market in the fastest and most convenient way for your organization.</p> <h3 id="complete-management">Complete Management <a href="#complete-management" class="anchor" aria-hidden="true"><i class="material-icons align-middle">link</i></a></h3><p>We can run your installation of Federated Core Platform for your business. This includes 24/7/365 NOC operations on-top of your cloud installation or included with a Federated Computer cloud installation. In these scenarios, we ensure all software for Federated Core Platform is up and running, we work with your team to design specific product offerings and bundles, and run the updates/upgrades, we fix any Core faults in the system. The entire platform &ldquo;just runs&rdquo; and your team focuses on sales and marketing (working in conjunction with the Federated team for understanding use cases, content, blog posts, successful go-to-market).</p>

# Customer Service and Support

http://localhost:1313/docs/federated-core-platform/services/customer-service-and-support/ Tue, 26 Aug 2025 14:47:00 -0600 http://localhost:1313/docs/federated-core-platform/services/customer-service-and-support/ <p>Federated Computer can provide end-to-end customer support for your installation of Federated Core Platform. Whether your customers are end-user businesses and team or partners such as managed-service-providers.</p> <p>In addition to customer support (offered during the timeframes you want), we offer a comprehensive documentation service and community for helping customers with self-service.</p> <h3 id="end-user-businesses-and-team">End-user Businesses and Team <a href="#end-user-businesses-and-team" class="anchor" aria-hidden="true"><i class="material-icons align-middle">link</i></a></h3><p>Federated Computer can use Freescout (a great Federated Core offering) to provide full customer support via email, SMS, or telephone to your customers. We have lots of experience providing great experiences to customers including 30-day on-boarding sequences, 3 hour response and 12 hour resolution, webinars, and other ways to ensure customer success and low churn for your go-to-market efforts.</p>