first commit
This commit is contained in:
@@ -0,0 +1,96 @@
|
||||
---
|
||||
title: "Discourse"
|
||||
category: "Communication"
|
||||
tagline: "A modern discussion forum for your community, customers, or internal knowledge sharing."
|
||||
replaces: ["Facebook Groups", "Circle", "Google Groups", "Vanilla Forums", "Khoros"]
|
||||
address: "discourse.example.com"
|
||||
website: "https://www.discourse.org/"
|
||||
upstreamDocs: "https://meta.discourse.org/docs"
|
||||
links:
|
||||
- name: "Discourse documentation on Meta"
|
||||
url: "https://meta.discourse.org/docs"
|
||||
- name: "Discourse new user guide"
|
||||
url: "https://meta.discourse.org/t/discourse-new-user-guide/96331"
|
||||
- name: "Discourse moderation guide"
|
||||
url: "https://meta.discourse.org/t/discourse-moderation-guide/63116"
|
||||
- name: "Understanding trust levels"
|
||||
url: "https://blog.discourse.org/2018/06/understanding-discourse-trust-levels/"
|
||||
---
|
||||
|
||||
## Overview
|
||||
|
||||
Discourse is a discussion platform. People start **topics** in **categories**, and others reply. It works as a public community forum, a customer support community, a members' area, or an internal space for announcements and long-form discussion that would get lost in chat.
|
||||
|
||||
Main capabilities:
|
||||
|
||||
- **Categories** and **tags** to organize topics, with per-category permissions.
|
||||
- A rich editor with Markdown, image uploads, quotes, polls, and @mentions.
|
||||
- **Email integration**: get notifications and digests by email, and reply by email.
|
||||
- **Trust levels** that automatically give experienced members more abilities, reducing moderation work.
|
||||
- **Moderation tools**: flags, review queue, slow mode, topic timers, and user suspensions.
|
||||
- **Chat** channels alongside topics.
|
||||
- **Search**, bookmarks, badges, and a mobile-friendly design.
|
||||
- **Plugins** and **themes** to extend features and change the look.
|
||||
|
||||
### What it replaces
|
||||
|
||||
Discourse replaces Facebook Groups and Circle for communities, Google Groups and mailing lists for discussion, and paid forum platforms such as Vanilla Forums and Khoros.
|
||||
|
||||
## Signing in
|
||||
|
||||
Members sign up or sign in from the **Log In** button. Depending on how your forum is configured, your colleagues may use the organization account through single sign-on, while public community members create their own Discourse accounts.
|
||||
|
||||
## For members
|
||||
|
||||
### Start and reply to topics
|
||||
|
||||
- Choose **+ New Topic**, pick a category, write a clear title, and post.
|
||||
- Reply to the whole topic with the **Reply** button at the bottom, or to a specific post with that post's reply button.
|
||||
- Select text in a post and choose **Quote** to quote it in your reply.
|
||||
|
||||
### Stay up to date
|
||||
|
||||
- On any topic or category, use the bell to choose **Watching**, **Tracking**, **Normal**, or **Muted**.
|
||||
- Open your avatar, **Preferences**, **Emails** to choose how often you get email digests and whether you get emails for mentions and replies.
|
||||
- Use **Bookmark** to save a post and set a reminder.
|
||||
|
||||
## For moderators and administrators
|
||||
|
||||
### Run the setup wizard
|
||||
|
||||
The first time an administrator signs in, Discourse offers a **setup wizard** for the forum name, logo, colors, and basic access settings. You can run it again from **Admin**, **Setup wizard**.
|
||||
|
||||
### Plan your categories
|
||||
|
||||
Start with a few broad categories, then add more as needed. In each category's settings (the wrench), set:
|
||||
|
||||
- **Security**: which groups can see, reply to, or create topics. Use this for private areas such as "Staff" or "Members only".
|
||||
- **Settings**: default sort order, topic templates, and whether new topics need approval.
|
||||
|
||||
### Moderate
|
||||
|
||||
- Review flagged posts and queued content in the **Review** queue.
|
||||
- From a user's profile, **Admin** lets you silence, suspend, or delete accounts, and change their trust level.
|
||||
- Use **Topic timers** to close or archive topics automatically, and **slow mode** to cool down heated threads.
|
||||
|
||||
### Key admin settings
|
||||
|
||||
Open **Admin** (the wrench in the hamburger menu):
|
||||
|
||||
- **Settings**: search for any setting by name, for example `login required` to make the forum private, or `must approve users` to vet new members.
|
||||
- **Customize**: install themes and theme components, edit text strings, and set up email templates.
|
||||
- **Users** and **Groups**: manage members and create groups for permissions and mentions.
|
||||
- **Emails**: check outgoing mail and logs if members say they aren't receiving notifications.
|
||||
|
||||
## Superpanel settings
|
||||
|
||||
{{< review "confirm Superpanel option names for Discourse." >}}
|
||||
|
||||
- **Access**: whether staff sign in with the organization account (single sign-on).
|
||||
- **Administrators**: who gets admin rights in Discourse.
|
||||
|
||||
Plugins on Discourse require a rebuild of the application. On Federated Core, ask Federated Computer support to add a plugin; themes and theme components can be installed from the admin screens without help.
|
||||
|
||||
{{< enterprise >}}
|
||||
Enterprise customers can enter the Discourse container to use the Rails console or `rake` tasks, for example to grant admin rights when nobody can sign in (`rake admin:create`) or to run bulk operations on users and posts.
|
||||
{{< /enterprise >}}
|
||||
Reference in New Issue
Block a user